(DALLAS)—United Airlines’ profit plunged 69% in the first three months of the year, and that was before the terrible publicity surrounding the dragging of a bloodied passenger off a plane. The cost of fuel, labor and maintenance all rose sharply in the first quarter, helping push United’s profit down to $96 million, despite higher revenue.…

via CEO Oscar Munoz Issues Further Apology, Saying United Needs to ‘Do a Much Better Job’ — TIME

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